SMS for Retails
Increase bookings and customer satisfaction with text messaging
Mobile messaging for retails
Our broad featured services and high specification infrastructure allow retail businesses to radically improve their client communications with the single most effective marketing medium – SMS. Text messaging ensures that important customer information and exciting deals reach their shoppers within the most direct and easy to digest manner possible; 97.5% of SMS messages are opened within five seconds of being received, and 90% of participants receiving the SMS campaign felt that that they had gained value from doing so.
So, retail businesses can send their most up-to-date product info, reminders of upcoming sales, and even instantly redeemable coupons direct to receptive consumers; providing them with extra value while at the same time building brand loyalty.
The beauty of the system that we operate at TextWeavers is that it’s simple to gather and sort contacts; making it easy to focus campaigns on the demographic groups which will benefit most from them!
Mobile vouchers
Send exclusive, trackable vouchers to your opted-in customers via a text message. Mobile vouchers are extremely customisable and may include an expiration date, to drive sales and footfall.
SMS loyalty schemes
Beat the battle for wallet space with a loyalty card that may be stored on your customer's mobiles and simply redeemed through messenger.
Automatic SMS notifications
With some easy integration between your database or CRM system and your messenger account, text messages can be automatically sent to people to confirm orders, delivery statuses, ‘back in stock’ arrivals and click and collect data in real time.
Mobile websites
Create and host a completely branded mobile online page, free of charge – ideal for small businesses. Trackable short links can show specifically WHO clicks through to your page.
Attach product information or flyers
Make your text messages more effective by including a variety of rich media links from sales videos, product data, store leaflets to shop directions and much more.
Track customer satisfaction
Gather customer feedback by sending them a mobile optimised form or survey. The unequaled open rate of SMS means that you’re guaranteed a higher completion rate than other survey strategies.
Build up your customer database
Use a short code and rented keyword in store and in your advertising to quickly build a list of opt-in contacts ready to receive your communications.
Drive traffic to your website
Increase visits to your web site or followers for your social media pages by including links in your campaigns and tracking click throughs.